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1 USD = 57.5660 rur.   1 EURO = 68.5553 rur.   
Federal Tour Operator Number MVT000070
Quality Certified Company ISO 9001

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  -  ,  , ,  Attention please! Due to moving of head office on August 26 (Friday ) applications for services will be accepted from 19.00 to 23.00 ONLY at phone: +7 ( 495 ) 933-78-78 (Moscow)/ +7 (812) 449- 45-64 (Saint-Petersburg)


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Reisebuero Welt has been rendering travel services according to the standard Agreement concerning rendering of services (Moscow, St. Petersburg). The amount of financial guarantee is 500 000 (Five hundred thousand) rubles. Insurance company is OSAO Ingosstrakh". Obligations on this Contract guarantees compensation of losses to the consumer in insurance cases.




  • tel: +7 (495) 933-78-78
  • fax: +7 (495) 933-78-77
  • e-mail: info@welt.ru
  • address: Moscow,105082, 17 Perevedenovsky per., bld. 1, office 21
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Dear Sirs

We would like to provide you with useful information that helps you come to Russia with Reisebuero WELT Company assistance in an easy and convenient way.

Reisebuero Welt has been rendering travel services according to the standard Agreement concerning rendering of services. Insurance company is OSAO "Ingosstrakh". Obligations on this Contract guarantees compensation of losses to the consumer in insurance cases.

Russian entry tourist visa

Important note: Please keep in mind that Reisebuero WELT Company does not issue visas by itself. Russian visas are issued by Russian consulates in your home country, based on an invitation from an authorised Russian agent officially registered with the Ministry of Foreign Affairs (MFA). Reisebuero WELT Company is officially registered with the MFA as a legal entity able to grant visa support. Please take into consideration that visa support is provided for the period of the Guest's staying at the hotel booked through Reisebuero WELT Company on territory of the Russian Federation. To receive visa support for obtaining a Russian entry tourist visa, a readily legible photocopy of the Guest�s passport with a written application for booking should be forwarded to Reisebuero WELT Company. Visa support consists of "Tourist Voucher" and "Foreign Tourist Reception Confirmation" is forwarded to the Client in case of 100 % prepayment for accommodation in the hotels, booked in the territory of the Russian Federation in accordance with the program.

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Services Order

To order the services, the Client shall send a written application to the company by using one of the methods listed below:

Applications for servicing shall be accepted at the Head Office on a 24-hour basis. The Confirmation of Services Order can be provided:

  • for individual guests within 24 hours, excluding days off and holidays
  • for groups within 48 hours, excluding days off and holidays.

Passport, Original Visa, Migration Card (distributed on the board of airplane/train or at the passport-control department of the airport or railway station) are required upon check-in at the hotel.

Dear Clients! For your convenience we are pleased to present a service aimed to optimize and enhance your interaction with Reisebuero WELT and to get a tangible benefit from our cooperation.
After your first application a manager of our company gives you an access to your Personal Client Cabinet by sending username and password via email.

Personal Client Cabinet is the convenient Internet travel services reservation system as well as the source for getting all necessary travel documents, financial reports in the real-time operation mode.

Cancellation of Reservation: Information on a cancellation or a change in the terms of travel from the Guest/group of Guests shall be accepted in writing within the time limits stated in the Confirmation of Guaranteed Services Order, this Confirmation sent to the Client�s address. In case of a late cancellation, late changes of terms of the trip or no show, the Client shall be charged a penalty at the rate of 100% of the cost of ordered services, for the first 24 hours of servicing, unless otherwise provided for in the Confirmation of Guaranteed Services Order, this Confirmation sent to the Client�s address

Information on a cancellation or a change in the terms of travel on public holidays and weekends shall be forwarded to the HEAD OFFICE by fax +7 (495) 933-78-77 or e-mail info@welt.ru.

Ways of payment

Dear Clients! Reisebuero WELT Company offers you the following ways of payment. Please specify a way of payment you prefer.

Online payment (by International bank cards, by online payment system "Webmoney")

The payments by international bank cards (VISA International (except Visa Electron), MasterCard International (except MasterCard Maestro, MasterCard Electronic, MasterCard Cirrus)) are quoted in rubles.

The information about your credit card is not transmitted or stored by the Company.
The whole process of authorization and money transfer from user credit card made in secure connection on the operator server of Internet acquiring, that licensed by International payment systems Visa International and Master Card.
For your security, the limit of one transaction is $ 1737,14 (dollar exchange rate for the current day). The payment for more amounts is produced in several operations.

WebMoney online payment system.
WebMoney is a comprehensive tool for online business activities that allows you to pay services in Internet quickly and securely. For payment services online you need to enter only the number of your tour.

The Risk Acknowledgment

Goods and services, offered by us as a Merchant are not provided on order or by request of a person or entity, running WebMoney Transfer System. We hereby act as an independent entity providing services and making independent decisions on pricing and offers. Entities, running WebMoney Transfer System do not receive any commission, interest fees or any other awards/refunds for the provided goods or services and are not liable for our activities.

Verification, performed by WebMoney Transfer System only confirms the accuracy of our contact details and proves our identity. Verification is performed by our own free will and doesn't mean or show our connection to the commercial activity of WebMoney Transfer System Operators.

Online payment

Bank transfer payments

Bank transfer payments are made on the basis of a bill and quoted in rubles. In accordance with Russian legislation if the Client is not a resident of Russian Federation the payment can be made in U.S. dollars or in Euro. But in this case it is necessary to conclude a contract between the Customer and Reisebuero WELT company. After the bank transfer payment the company get a report of rendered services and an invoice for legal entities.

Attention please!
For bank transfer on behalf of the legal entity and for payments over 50 000 US Dollars it is necessary to conclude a written contract.

The payment by letter of authorization

For payment by the letter of authorization you have to send us the filled authorization Form and a scanned copy of the credit card (both sides).

You can use the following card types: Visa, Master/Eurocard.

About the Clients Personal Data

Please kindly pay attention that company is responsible for illegal disclosure of commercial and any other personal information, submitted by the Client. The company collects, processes, stores, discloses and protects personal information of the Client on the basis of the RF Federal Law, dated July, 27, 2006 # 152 About Personal Data. Presenting personal data in this Authorization Letter and personal signature in the field Signature of the Owner definitely indicates the Clients agreement to collect, process, store, disclose and protect it by the company for business reasons in accordance with contract relationships between the company and the Client for the duration of such relationships and for the next 5 years. If there is no written withdrawal of the Clients agreement the present agreement prolongs for every next 5 years.
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Cash payments

Cash payments or credit card payments are quoted in rubles in one of the Companys offices in Moscow (operates 24 hours) or in Saint-Petersburg.

Attention please! A legal entity representative shall have an authority for payments (power-of-attorney). The cash limit for a legal entity is 100 000.00 RUR by one contract.

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The payment to Reisebuero WELT Representative

The regular Reisebuero WELT corporate Client can pay the services to companys Representative. Cash payments or credit card payments are quoted in rubles.

 

Welcome to Russia with Reisebuero WELT

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