View hotel prices in: ENG

1 USD = 59.2746 rur.   1 EURO = 69.6654 rur.   
Federal Tour Operator Number MVT000070
Quality Certified Company ISO 9001

how to book
travel agency
special offers
contacts
Home Moscow St. Petersburg RF towns/cities
  -  ,  , ,  Attention please! Due to moving of head office on August 26 (Friday ) applications for services will be accepted from 19.00 to 23.00 ONLY at phone: +7 ( 495 ) 933-78-78 (Moscow)/ +7 (812) 449- 45-64 (Saint-Petersburg)


Login Personal Cabinet
E-mail: 
Password: 
 
On-line consultant
Connect with our specialists on-line

Reisebuero Welt has been rendering travel services according to the standard Agreement concerning rendering of services (Moscow, St. Petersburg). The amount of financial guarantee is 500 000 (Five hundred thousand) rubles. Insurance company is OSAO Ingosstrakh". Obligations on this Contract guarantees compensation of losses to the consumer in insurance cases.




  • tel: +7 (495) 933-78-78
  • fax: +7 (495) 933-78-77
  • e-mail: info@welt.ru
  • address: Moscow,105082, 17 Perevedenovsky per., bld. 1, office 21
  • our branches
Our News&Contests here!











Certificate





Reisebuero WELTs concept of quality centres on meeting the needs of all visitors coming to us for travel services.

Reaching that goal focuses our priorities on a range of key concepts.

1.    Developing and consistently improving the companys processes control, maintaining and supporting a system of quality management that addresses political and economic circumstances and market demand.

2.    Working to principles of transparent, long-term and mutually-profitable relationships with clients and suppliers, building the companys status on the business travel market and consolidating its reputation as a reliable purveyor of quality service.

3.    Developing and improving the range and standard of services available to travellers to the Russian Federation.

4.    Continuing commitment to efficient financial management to ensure effective service delivery in the interests of both the company and the clients whom we strive to serve.

5.    Staff training, which elevates personnel development, experience and obtaining appropriate industry qualifications to the highest level of priority.

6.    Consistent monitoring and assessment of performance-management analysis alongside procedures to enhance delivery in accordance with ISO 9001:2008 standards.

The company is guided by the following principles:

CLIENT RELATIONSHIPS

Continuous improvement in quality of service to meet and exceed client expectations.

Setting standards that distinguish our performance as consistently achieving norms beyond those of our peers and competitors.

Quality of client dedication unwavering in its fulsomeness, delivering the same level of personal commitment to all those seeking our expertise and assistance.

SUPPLIER RELATIONSHIPS

The company values its reputation as a conscientious and reliable partner.

The company selects its suppliers on the basis of alternative choice and conducts a continuing assessment of their service performance.

COMPANY’S OBLIGATIONS

The company welcomes, recognizes and respects the obligations placed upon it by legislation governing the tourist and travel services it is charged to deliver.

The Companys executive management undertakes to carry out the present Quality Creed, to fulfill the requirements of Clients, Companys Quality Management System, national legislation in tourism, state legal regulations and other regulations.

General Director

Reisebuero WELT

© «Reisebuero WELT» 2000-2017
Quality Certified Company – ISO 9001
feedback contacts site map

       





travel russia  moscow hotel  saint petersburg hotel