 |
|
| Home |
 |
Moscow |
|
St. Petersburg |
|
RF towns/cities |
 |
|
|
|
|
|
|
|
|
|
Reisebuero Welt has been rendering travel services according to the standard Agreement concerning rendering of services.
From the 1st of June 2009 the amount of financial guarantee has arisen to 10 000 000 rubles. Insurance company is OSAO “Ingosstrakh". Obligations on this Contract guarantees compensation of losses to the consumer in insurance cases.
|
 |
Reaching that goal focuses our priorities on a range of key concepts. 1. Developing and consistently improving the company’s processes control, maintaining and supporting a system of quality management that addresses political and economic circumstances and market demand. 2. Working to principles of transparent, long-term and mutually-profitable relationships with clients and suppliers, building the company’s status on the business travel market and consolidating its reputation as a reliable purveyor of quality service. 3. Developing and improving the range and standard of services available to travellers to the Russian Federation. 4. Continuing commitment to efficient financial management to ensure effective service delivery in the interests of both the company and the clients whom we strive to serve. 5. Staff training, which elevates personnel development, experience and obtaining appropriate industry qualifications to the highest level of priority. 6. Consistent monitoring and assessment of performance-management analysis alongside procedures to enhance delivery in accordance with ISO 9001:2008 standards. The company is guided by the following principles: CLIENT RELATIONSHIPS Continuous improvement in quality of service to meet and exceed client expectations. Setting standards that distinguish our performance as consistently achieving norms beyond those of our peers and competitors. Quality of client dedication unwavering in its fulsomeness, delivering the same level of personal commitment to all those seeking our expertise and assistance. SUPPLIER RELATIONSHIPS The company values its reputation as a conscientious and reliable partner. The company selects its suppliers on the basis of alternative choice and conducts a continuing assessment of their service performance. COMPANY’S OBLIGATIONS The company welcomes, recognizes and respects the obligations placed upon it by legislation governing the tourist and travel services it is charged to deliver. The General Director of Reisebuero WELT hereby pledges that the principles enshrined in the Quality creed shall be upheld as a matter of practice in carrying out the company’s duties. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
© «Reisebuero WELT» 2010
Quality Certified Company – ISO 9001 |
|
|
 |
 |
 |
 |
 |
 |
|
travel russia moscow hotel saint petersburg hotel |
